Earlier this week I was with a team and discussion turned to “the definition of ready.” This little idea has been growing more and more common in the last couple of years and while I like the concept I don’t recommend it. Indeed I think it could well reduce Agility.
To cut to the chase: “Definition of ready” reduces agility because it breaks up process flow, assumes greater role specific responsibilities, introduces more wait states (delay) and potentially undermines business-value based prioritisation.
The original idea builds on “definition of done”. Both definitions are a semi-formal checklists agreed by the team which are applied to pieces of work (stories, tasks, whatever). Before any piece of work is considered “done” it should satisfy the definition of done. So the team member who has done a piece of work should be able to mentally tick each item on the checklist. Typically a definition of done might contain:
- Story implemented
- Story satisfies acceptance criteria
- Story has been seen and approved by the product owner
- Code is passing all unit and acceptance tests
Note I say “mentally” and I call these lists “semi formal” because if you start having a physical checklist for each item, physically ticking the boxes, perhaps actually signing them, and presumably filing the lists or having someone audit them then the process is going to get very expensive quickly.
So far so good? – Now why don’t I like definition of ready?
On the one hand definition of ready is a good idea: before work begins on any story some pre-work has been done on the story to ensure it is “ready for development” – yes, typically this is about getting stories ready for coding. Such a check-list might say:
- Story is written in User Story format with a named role
- Acceptance criteria have been agreed with product owner
- Developer, Tester and Product owner have agreed story meaning
Now on the other hand… even doing these means some work has been done. Once upon a time the story was not ready, someone, or some people have worked on the story to make it ready. When did this happen? Getting this story ready has already detracted from doing other work – work which was a higher priority because it was scheduled earlier.
Again, when did this happen?
If the story became “ready” yesterday then no big deal. The chances are that little has changed.
But if it became ready last week are you sure?
And what if it became ready last month? Or six months ago?
The longer it has been ready the greater the chance that something has changed. If we don’t check and re-validate the “ready” state then there is a risk something will have changed and be done wrong. If we do validate then we may well be repeating work which has already been done.
In general, the later the story becomes “ready” the better. Not only does it reduce the chance that something will change between becoming “ready” and work starting but it also minimises the chance that the story won’t be scheduled at all and all the pre-work was wasted.
More problematic still: what happens when the business priority is for a story that is not ready?
Customer: Well Dev team story X is the highest priority for the next sprint
Scrum Master: Sorry customer, Story X does not meet the definition of ready. Please choose another story.
Customer: But all the other stories are worth less than X so I’d really like X done!
The team could continue to refuse X – and sound like an old style trade unionist in the process – or they could accept X , make it ready and do it.
Herein lies my rule of thumb:
If a story is prioritised and scheduled for work but is not considered “ready” then the first task is to make it ready.
Indeed this can be generalised:
Once a story is prioritised and work starts then whatever needs doing gets done.
This simplifies the work of those making the priority calls. They now just look at the priority (i.e. business value) or work items. They don’t need to consider whether something is ready or not.
It also eliminates the problem of: when.
Teams which practise “definition of ready” usually expect their product owner to make stories ready before the iteration planning meeting, and that creates the problems above. Moving “make ready” inside the iteration, perhaps as a “3 Amigos” sessions after the planning meeting, eliminates this problem.
And before anyone complains saying “How can I estimate something thing that is not prepared?” let me point out you can. You are just estimating something different:
- When you estimate “ready” stories you are estimating the time it takes to move a well formed story from analysis-complete to coding-complete
- When up estimate an “unready” story you are estimating the time it takes to move a poorly formed story from its current state to coding-complete
I would expect the estimates to be bigger – because there is more work – and I would expect the estimates to be subject to more variability – because the initial state of the story is more variable. But is still quite doable, it is an estimate, not a promise.
I can see why teams adopt definition of ready and I might even recommend it myself but I’d hope it was an temporary measure on the way to something better.
In teams with broken, role based process flows then a definition of done for each stage can make sense. The definition of done at the end of one activity is the definition of ready for the next. For teams adopting Kanban style processes I would recommend this approach as part of process/board set-up. But I also hope that over time the board columns can be collapsed down and definitions dropped.
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I would advocate moving 3 Amigos into the the iteration whenever possible. Unfortunately, unless you can schedule meetings on-demand, which is often hard given distributed teams and busy calendars (especially of PO) I often recommend “front-running” just enough work of high priority for the next sprint. Yes, some work may be wasted – priorities change – but we’ll usually have well-defined stories to pull into the next iteration.
The definition of ready is there as a rule of thumb to help smooth flow, not as a contractual barrier. If an undefined story suddenly becomes high priority, we’ll work with it as best we can.