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Benefits of Value Poker (2 of 2)

Last time I described how to estimate value on story cards. Now, lets talk benefits. Ultimately, the real value of this game is the conversations it creates. But along the way there are plenty of other benefits. The licensed dissent the game allows creates many insights and ideas.

The most obvious benefit of Value Poker is simply: at the end of the game you have a value based priority order. A team could, simply, take the highest value story and start work on it, deliver it and move on to the second highest. What could be better?

But actually, having value on the cards brings many other benefits and creates many options. For a start, having thought about the value of individual pieces ones perspective on the work to be done changes. What looked like a large chunk of work, a single monolithic product, might look like a stream of valuable features.

Value beats how-long

Moving the conversation away from “how long will it take” to “what value will it create” provides a whole new perspective. One which many have never appreciated before.

Rather than simply start at the highest value and work down conversations about the order of work become more than just technical “A depends on B.” One can think of value dependencies: customers can only get high value A they also have low value D. In which case, is D really a distinct thing, or is it part of A?

Both technical and business dependencies are exposed. All sides get to see why doing the most obvious thing might not be the right thing to do. The team might consider how else they may unlock the high value story without the need for the low value story. Maybe a subset of low-value D should be included in A. And maybe the rest of D isn’t worth doing.

Sometimes these insights only appear because teams are able to be adversarial. In most work environments people show respect. If a Product Leader ask for something few would openly say “That is pointless” or “Why would you do that?” but when playing Dragon’s Den people are allowed to openly question and think-outside-the-box. Indeed, since many have seen the game show people naturally fall into the roles and need little encouragement to challenge ideas. It becomes easy for a lowly engineer to say “I don’t see the market for this” or “Why would I buy this when product XYZ does that?”

Better than Word and PowerPoint

This in turn leads to two more benefits. First the Product Leaders need to be clear about what they want, why they want is and why they see value. They can’t hide behind PowerPoint charts or long business plans, they need to explain their point and defend their position in real-time. Product people are made to up their game.

People sometimes say to me “These two stories can’t be compared, they are like apples and lemons.” But money – even fantasy money – is a great leveller, it measures such asymmetric things. After all, the money you get paid for labouring over a hot keyboard each day can be used to pay your rent, buy a beer or take a holiday. How else could you compare the value of having a roof over your head with drinking beer?

This approach allows everyone involved to have a say. All the brain power in the room, all the knowledge, all the neurodiversity, can be exercised and used. New ideas, start flowing. Dragons and Product Leaders frequently see new or missing features which could be included enhancing innovation benefits.

In one game the Product Leads were proposing an app based around lunch time food trucks. They pitched story after story to the Dragons who gave it low value. The idea didn’t fly. After a quick consultation the entrepreneurs switched from pitching stories with benefit to food truck operators and pitched on Hungry Jo customers. The valuations rocketed. This is where the value was.

With all the discussion, the challenge, the reply, the adjustment something else happens: everyone builds a great shared understanding of what the product is supposed to do, how the entrepreneurs see it being used and who the target audience is. It becomes a great way to understand requirements and specification – far better than reading a dry document or even a PowerPoint presentation. This is why even playing this game with the engineering team can be highly rewarding.

Scheduling to maximise value

Believe it, or not, giving the stories a value can also help with scheduling – even without effort estimates. Once a story has a value one can ask “If this story is work 100,000bp today, what is it worth next month? in six months? in a year?” If the value never changes then the story can safely be postponed indefinitely because the value is always there. If on the other hand the values falls rapidly then the story needs doing soon. Sometimes, there might be more total value from doing a low value story (which will loose value soon) before doing a high value story which will hold its value.

Some readers will notice this is the start of a cost-of-delay conversation. One might now start to talk about Time-Value Profiles. Equally, only when you have value on individual work items can you really start doing cost-benefit, and biggest-bang-for-your-buck, analysis.

Finally, one big benefit I hope you’ve realised along the way: this game is a lot of fun. Not only does it help teams understand but it helps teams bond.

Want to play?

If you would like me to run this game for your company or your user group or meetup please get in touch.

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First get small, next get broad

Small, small, small – I have spent a lot of my career arguing for small: small tasks, small user stories, small teams, small releases, small funding increments, small “projects”. I argue we should get good at small and optimise our systems for doing lots of small. I can justify my arguments – Project Myopia or Diseconomies of Scale. Small makes sense.

But…

While focusing on small is good for delivery it creates other problems. In truth, no solution is ever without consequences and few have no negative consequences, all we can strive for is more positive consequences than negative.

It is not enough to get good at small in delivery, one needs to couple that with an understanding of what is commonly called the bigger picture and which I prefer to think of as the broader picture.

The failure to situate small in the broader context underlies many of the problems we see in the work place today. Take work management, ignoring the broad leads to micro-management, disempowered staff, frustrated employees and collaboration failure.

It is also failure to see the broad that lies behind two of todays most common problems: Product Owner Failure and Run away Backlogs.

Product, sigh

Product Owners – I include Product Managers here – are failing because they are failing to see the broader picture: what is the problem we are trying to solve? how can we bring value to customers?

Product people are too often too focused on features. While I’ve recently seen some point the finger of blame at product owners/managers I think they are only responding to their environment. Companies are operating feature factors and sales are made on features, people think more when they should think better. Product people need to get out and meet customers and bring what they learn back to they can try and change the inside.

The feature, feature, feature attitude is also behind the backlog fetish which leads to backlogs stuffed full of ideas which are never, ever, going to be implements.

The discussion needs to be broadened. We need to get away from quick-wins and features, we need to think more broadly. We need to think about the big things: goals, objectives, purpose and even meaning.

Post pandemic it is common to hear of people seeking meaning in their work, no wonder so many people are dropping out of the workforce when the best they are offered is “more stuff to do.” In looking at broader goals we also need to recognise goals within goals, we need to uncover the hierarchy of (possibly competing) goals, call them out and work with them.

Thats is why I am keen to emphasise outcomes over outputs and its why its tempting to think of a great big funnel containing a machine for breaking the big into small (or Rock Crushing as my old friend Shane Hastie would put it.)

The challenge is to combine the need to focus on the small for delivery while also being able to think broadly. In part it is this challenge that has caused me to focus more on agility over agile.

The Strategic/Tactical Product model but it is not a complete solution.

Iteration, again

Another part of the solution is iteration: we spend a lot of our time in the small focusing on delivery, but from time to time we surface and consider the wider context. Thats why I embrace the OKR cycle, it gives everyone a chance to understand both and take part in both discussions.

Underlying so much of my work over the years has been a desire to remove intermediate pieces: like having a coder speak directly to a user rather than through a BA, its one of my objections to projects (which claim to show the big picture but actually represent a restricted view), its lurking in my dislike of estimates, and its part of my dislike of backlogs.

Asking people to carry the broad picture in their minds while working in the small is asking a lot. Thats why the cycle of thinking broad, setting goals, then switching into narrow mode for delivery works so well. Its fair, it includes everyone and it gives everyone the reason why we do what we do.

In short, we need to think broadly when deciding “what is the right thing to do”, then switch into the small to deliver. Importantly, we need to share not just that thinking but also the discussion. Everyone has a right to be heard.

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